Experience · Satisfaction & NPS

Close the loop automatically

Most practices measure experience sporadically, or not at all. GetConsent sends the right survey the moment a consent or a discharge completes, with zero staff effort, and rolls every response into a live NPS dashboard. Reputation signal and accreditation evidence, from one feed.

The survey nobody had to remember to send.

Book a demoSee the patient experience
app.getconsent.health/patient/satisfaction
GetConsent patient satisfaction survey asking how likely the patient is to recommend the service, on a 0 to 10 scale

One question per screen, on the patient’s own phone. The same familiar experience as their consent.

Set it once, it runs itself

Surveys that send themselves

Auto-trigger after consent
Set a template to fire a configurable number of days after a consent completes, targeted to specific procedures. It finds the right patients and sends, de-duplicated.
Auto-trigger after discharge
Map a procedure code to a survey template; discharge notifications create the right survey automatically, idempotently, for the post-care experience that matters most.
A real survey engine

More than a star rating

Build surveys from NPS, rating, Likert, multiple-choice, yes/no, and free-text questions, with conditional branching and thank-you follow-ups that ask different things of promoters, passives, and detractors. Or describe the survey you want and let AI draft it in plain English.

  • NPS, rating, Likert, multiple-choice, yes/no, free-text
  • Conditional branching on previous answers
  • NPS-segmented follow-up questions
  • AI survey generation from a prompt
  • Bulk send to a cohort from the Patient CRM
app.getconsent.health/admin/satisfaction-dashboard
GetConsent patient experience NPS dashboard showing Net Promoter Score, 0 to 10 distribution, response rate, and a live verbatim comment feed
The dashboard

A live feed, not a CSV you forget

Headline NPS
Net Promoter Score with promoter, passive, and detractor counts, updated in real time.
Trend over time
NPS bucketed by day or week, so you can see whether a change to your process moved the number.
Score distribution
The full 0 to 10 distribution, zero-filled, to see where patients actually sit.
Response & timing
Response rate and average and median time-to-complete, per template.
Per-template breakdown
Sent, completed, response rate, and average NPS for every survey you run.
Verbatim feed
A live stream of free-text comments, with the patient, template, and NPS attached.
  Hear every patient  

Reputation and accreditation, from one feed

Clinics & practices

Send a real consent today

Solo clinicians and small practices set up in an afternoon and send their first consent the same day. No procurement, no sales call, no card. Nothing about your current process has to change until you are satisfied.

Start free trialSee pricing
Hospitals & networks

See it run on your workflow

Multi-site hospitals and networks get a 30-minute demo configured for your EMR, your SSO, and the governance reports your accreditors actually ask for. You leave with a working trial account.

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