Reach · Postal consent letters

Digital consent that reaches everyone

Going digital should not mean leaving patients behind. For those without email or a smartphone habit, GetConsent generates a branded printed letter with a QR code and a human-readable short code. Scan it or type it, and the patient lands in the exact same audited consent flow as everyone else. This is digital equity, built in.

A branded Riverdale Surgical Centre postal consent letter with a QR code and a short code that opens the patient's digital consent flow

A real branded letter: scan the QR code or type the short code to land in the same audited consent flow.

How it works

One printed page, the full digital flow

A branded letter
Org logo, return address, helpline, and sign-off, generated from a governed template with merge fields for the patient and procedure.
QR code + short code
A scannable QR and a human-readable short code, so a patient or a relative can reach the flow from any browser, no app or account.
Re-entry on every scan
The code resolves to a fresh secure link on every scan, so the patient can come back to the same letter as many times as they need.
The same audited flow
Once they arrive, it is the identical comprehension-verified, evidence-grade consent every other patient completes.
Run it at scale

Bulk-print and track every letter

Bulk-print from the CRM
Generate postal letters for a whole clinic list straight from the Patient CRM, in one batch.
Delivery-status tracking
Track each letter from generated, to printed, to mailed, to delivered or returned, with timestamps and notes.
Tags and cohorts
Tag letters to manage cohorts and run targeted recall or follow-up.
Governed templates
Letter templates run the same approval lifecycle as consent, with return address, helpline, and signature image.
Why it matters
For public hospitals, geriatrics, rural and regional services, and Indigenous, Māori, and CALD health programs, equity of access is an obligation, not a nice-to-have. Postal letters let you prove that no cohort was excluded from informed consent, while still capturing the same evidence-grade record.
An older patient smiling as a carer helps her access her consent on a phone
No one left behind

The patients others forget are the ones who need you most

For public hospitals, geriatrics, rural and regional services, and Indigenous, Māori, and CALD health programs, equity of access is an obligation, not a nice-to-have. A printed letter and a kind hand can bring anyone into the same audited, evidence-grade consent as everyone else, and let you prove that no cohort was excluded.

The denominator includes everyone.

  Leave no patient behind  

Reach every patient, audit every consent

Clinics & practices

Send a real consent today

Solo clinicians and small practices set up in an afternoon and send their first consent the same day. No procurement, no sales call, no card. Nothing about your current process has to change until you are satisfied.

Hospitals & networks

See it run on your workflow

Multi-site hospitals and networks get a 30-minute demo configured for your EMR, your SSO, and the governance reports your accreditors actually ask for. You leave with a working trial account.