Platform Features

Built for the full consent lifecycle

GetConsent handles every stage, from template creation to evidence filing, so your team never has to cobble together paper forms, PDF editors, and email threads again.

Session Management

Every consent, tracked from invitation to filing

The Consents list gives your team a live view of every patient session. Status, MRN, template version, and timestamp, all in one place. Filter, search, and drill in to the full audit record in seconds.

  • Create sessions in under 30 seconds
  • Real-time status: Draft, In Progress, Submitted, Completed
  • Automatic patient reminders after 48 hours without activity
  • Bulk session export for audits
  • Delegation: assign sessions to nurses or admin staff

Robert Sinclair

RVD011

In Progress

Fatima Al-Hassan

RVD010

In Progress

Patrick O'Sullivan

RVD015

Submitted

Linda Nguyen-Tran

RVD012

Submitted

Mei-Ling Zhang

RVD014

Completed

Patient Experience

Mobile-first, plain language, no app required

Patients receive a single secure link by SMS and email. No app download, no account creation. The consent form is optimised for reading on a phone, one section at a time, with comprehension checks that confirm genuine understanding.

  • Section-by-section reading with progress indicator
  • Comprehension checks after each section (must pass to advance)
  • Signature capture on touchscreen
  • Multi-language support: English, Mandarin, Hindi, Arabic, Vietnamese, and more
  • Progress saved: patients can pause and return
  • Accessible: WCAG 2.1 AA compliant

Knee Arthroscopy Consent

Section 2 of 4

Risks and Complications

All surgical procedures carry some risk. For knee arthroscopy, these include infection (less than 1%) and temporary nerve sensitivity.

Quick check: Approximate infection rate?

Less than 0.5%
Around 5%
Less than 1%
Around 10%

Template Builder

Customise every consent form for your specialty

Build templates from scratch or start from our library covering orthopaedics, gastroenterology, cardiology, general surgery, and GP procedures. Each template supports versioning, and old sessions always reference the exact version used.

  • Drag-and-drop section builder
  • Rich text content with media embeds
  • Per-section comprehension check configuration
  • Template versioning: published versions are immutable
  • Multi-language content per template
  • Preview mode: see exactly what the patient sees

Template: Knee Arthroscopy

Published v2
01Introduction
Check
02Risks and Complications
Check
03Alternatives
Check
04What to Expect
Check

Clinical Governance

The metrics your compliance team actually needs

The Governance dashboard gives practice managers and medical directors a population-level view of consent completion rates, average time to complete, and assisted completion rates. Spot patterns before they become compliance problems.

  • Completion rate trending over time
  • Average and median time to complete
  • Assisted completion tracking
  • By-template and by-clinician breakdowns
  • Exportable reports for accreditation audits
  • Flags for sessions approaching procedure date without completion

Clinical Governance

Last 30 days · Riverdale Surgical

Total sessions

11

+3 this week

Completion rate

82%

+12% vs last month

Avg time to complete

18h 32m

Median 16h

Assistance requests

0%

All self-serve

Patient Surveys & NPS

Capture patient feedback at every touchpoint

GetConsent includes a full patient survey engine, not just for consent. Run NPS surveys, pre-operative assessments, post-discharge follow-ups, or outpatient experience questionnaires. Surveys can be triggered automatically after consent, scheduled independently, or sent on demand. The NPS dashboard tracks scores, response rates, and verbatim comments across your organisation in real time.

  • NPS, star rating, free-text, and multi-choice question types
  • Automatic dispatch post-consent or scheduled independently
  • Pre-operative, post-discharge, and general experience surveys
  • Real-time NPS dashboard with Promoter, Passive, Detractor breakdown
  • Response rate tracking and trend analysis over time
  • Verbatim comment collection for qualitative insight

Patient Surveys · NPS Dashboard

50

Great

67% response rate · 2 of 3 surveys completed

50%

Promoters

50%

Passives

0%

Detractors

Integrations and API

Fits into your existing clinical systems

GetConsent ships with a REST API and FHIR R4 compliant data output. Practice management system integrations are available for Best Practice, Medical Director, and Genie. Enterprise clients can access webhooks and custom field mapping.

  • REST API with full session lifecycle access
  • FHIR R4 compliant patient and consent resources
  • Best Practice, Medical Director, Genie integrations
  • Webhook support for real-time event streaming
  • SSO / SAML for enterprise organisations
  • Documented SDKs for custom development

// POST /v1/sessions

{

  "templateId": "tmpl_knee_v2",

  "patient": {

    "name": "Robert Sinclair",

    "mrn": "RVD011",

    "language": "en-AU"

  }

}


// 201 Created

{ "sessionId": "4f6dc0ee-93b8" }

All the features you need, with the right plan

Consent Management

  • Unlimited sessions
  • All templates
  • Multi-language
  • Session delegation
  • Automatic reminders
  • PDF evidence packs

Governance and Compliance

  • Audit trail with hash chain
  • FHIR R4 output
  • Governance dashboard
  • Accreditation reports
  • GDPR compliant
  • ASD Essential Eight aligned

Experience and Integration

  • NPS dashboard
  • Patient satisfaction surveys
  • REST API
  • PMS integrations
  • SSO (Enterprise)
  • Dedicated support

Ready to see these features in your practice?

Book a 30-minute demo and we will configure a template for your most common procedure on the spot.

Book a demo